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Customer Relations is your first point of contact, where our representative can answer most questions. If you are an international caller, have technical questions, or need additional assistance beyond what our highly-trained Customer Relations team can provide, you will be transferred or referred as quickly and efficiently as possible to the best contact to handle your inquiry.
Our main number and general mailbox are:
1-888-438-9936 toll-free in the United States and Canada
1-860-678-0371 all other locations
Info@SpecialtyPhotonics.com
You can get more quickly and directly to Customer Relations Representative for your location by selecting your corporate billing address below:
In the USA—EAST of the Mississippi
Contact Sandra Diaz Rosario at diazs@SpecialtyPhotonics.com or call her at (860) 678-6645. If dialing our toll-free number, simply enter the last four digits of this number as the extension.
In the USA—WEST of the Mississippi
Contact Chrystal Green at cgreen1@SpecialtyPhotonics.com or call her at (860) 678-6608. If dialing our toll-free number, simply enter the last four digits of this number as the extension.
Outside the United States
Contact Sandra Diaz Rosario at diazs@SpecialtyPhotonics.com or call her at (860) 678-6645. If dialing our toll-free number, simply enter the last four digits of this number as the extension. She will direct you to the Account Executive or International Distributor assigned to your area and application.
All medical industry customers, any location
Contact Sairey O’Neil at ss94@SpecialtyPhotonics.com or call her at (860) 678-6596. If dialing our toll-free number, simply enter the last four digits of this number as the extension.
Phone Tips:
The last four digits of any OFS Specialty Photonics Division phone number beginning with 678 also serve as the extension if you dial our toll free number (888) 438-9936. [Put this in a side bar.]
Phone Tips: Customer Relations is the first option on our menu—press 2.
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Avioptics
Avioptics harsh environment cable optimizes high-performance aircraft and military vehicle applications. The cable design is based on 200 µm fibers and adds coating and strength members especially for the corrosive environments encountered on aircraft, including jet fuel, oil. Solvents, and hydrolytic liquids.
AquaLink
AquaLink coating is our newest defense against water in outdoor cabling applications.
FlightGuide
The FlightGuide family of aerospace fibers and cables offers high temperature and strength in graded-index fiber-based constructions. Multiple coating and cabling layers specialize the cables for military and aerospace use. Some FlightGuide fibers are available sold separately.
HCS
Hard Clad Silica (HCS) was invented by OFS scientists and now serves as the industry standard cladding material for optical glass fibers. HCS cladding imparts unusual strength to fiber and makes it easy to crimp and cleave connectors directly to the fiber using a hand tool in the field instead of more complex epoxy/polish methods.
OASiX
Optical Amplifier Simulation Software from OFS, OASiX is packaged with erbium-doped fibers sold for use in EDFAs. This software and graphical interface allows the designer to plug in modeling parameters shipped with the fiber and begin on-screen simulations. This reduces design time by predicting the performance of EDFA systems including optical components such as filters, isolators, and reflectors.
ST
This connector type features a bayonet-style nut and is commonly used in telecommunications applications.
TruePhase
TruePhase is the name to remember for all of OFS’s non-doped polarization maintaining fibers. These are single mode fibers optimized for different wavelengths and cladding size requirements.
V-System
This easy-to-use connectorization system simply plugs in with a reassuring click. It is available for simplex cables, or with a duplex latch housing for connectorizing zipcord. Connectorizing HCS coated fibers with V-System connectors takes less than 2 minutes per end when using the compatible OFS crimp and cleave kit.
ClearLite
One of the most complete, diverse lines of single-mode optical fiber you can find, ClearLite encompasses several families of photonic fibers, each optimized for different applications: 980, 1310 & 1550, Micro, Specialty Coated, Short Wavelength, and Polarization-Maintaining.
GyroSil
Designed specifically for gyroscopes and similar navigational instrumentation, GyroSil singlemode fiber has a small NA of 0.17 and reduced 80 µm cladding diameter to accommodate the tight bend radii and coiling designs inherent in gyroscopic and sensor applications.
PYROCOAT
PYROCOAT polyimide is our premier fiber coating for high-temperature applications. In recent years, we have further refined the polyimide properties to create new versions of PYROCOAT optimized for steam or chemical resistance. When applied over a hermetic carbon layer, it provides the best protection in the industry against the harshest environments.
UltraSil
Known in the medical industry for years for its ultra low water peak useful for high-power delivery, our UltraSil fibers are made from unique preforms that deliver both low OH and one of the highest NAs achievable with a silica cladding. These fibers are also finding new application in sensing when further coated with high-temperature polyimide.
Specification Sheet not yet available. Please contact our facility in Somerset, NJ, for more detail.
